NG Sensible Solutions guarantees that our products/systems will be free of all defect in material and workmanship upon receiving your order. Furthermore, we guarantee the following warranty periods of time for each component of our products/systems:
- Holder, Hangers, and Circle Ties - 1 year from date of purchase
- Anchor Circles - 90 days from date of purchase
This warranty does not apply to any costs, repairs, or services required for damage resulting from misuse, abuse, accidents, alterations, or improper installation of our products/systems. Our products/systems are designed for normal home, office, and automobile use so any application outside of this is not covered by our warranty.
With all that said, if you have any problems/issues with your system/product, please contact us. We will either replace the product for free or issue a refund. We want you to enjoy our products/systems as much as we do so please reach out if something isn't quite right and we will make it right.